We want to partner with you to improve your working environment.
No cookie-cutter courses — just customised training built around your challenges, culture, and goals to create real, lasting impact.
We dig deep, uncover real obstacles, and design training that directly tackles challenges, ensuring meaningful, long-term change in your business.
Forget training days that feel great but change nothing — our approach ensures lasting impact, equipping people with skills and mindset shifts.
We face challenges head-on, question the norm, and embrace change as a growth opportunity.
We dive deep, ask bold questions, and deliver insights that go beyond surface-level learning.
We communicate openly, keep things simple and approach every interaction with transparency.
We inspire optimism and drive, helping clients turn their bold visions into achievable, positive realities.
With 20+ years of experience in organisational development across various sectors, Justin specialises in developing leaders, creating bespoke programmes to help organisations build resilience and flexibility. Passionate about personal growth, he’s a Fellow of the Learning & Performance Institute and advocates for mindfulness in the corporate world. He also loves supporting other L&D professionals to up their game and overcome ‘death by PowerPoint’, and is available as a speaker on leadership, resilience, motivation, and more.
Before joining the team here at Incendo, Meryl worked within a number of roles in the financial services sector. The investment world is extremely fast paced, with everything constantly changing and no day being the same – which gave Meryl plenty of opportunity to hone her excellent communication, prioritisation and organisation skills. Meryl works closely with Justin to organise training programmes, conferences and other events. Acting as a first point of contact, she liaises with Incendo’s clients, suppliers and partners.
Lucy is very much the office lynchpin at Incendo HQ. She prides herself on establishing immediate rapport with people and works hard to maintain lasting connections with all clients that meet her. She has a range of duties which she fulfils with a positive attitude; these include morale boosting, cushion testing and biscuit tasting. Lucy is also responsible for monitoring the office aquarium at Incendo HQ. Although she doesn’t possess any formal qualifications in the field of Organisational Development, Lucy’s pedigree can be traced back to the early 1930s.
Soraya has a unique ability to help others embrace change by guiding them to discover their purpose and create lasting transformation. With a blend of empathy, focus, and curiosity, she works with clients to define their ‘why,’ ‘what,’ and ‘how’ of change. With leadership experience in the UK and Europe, her expertise spans talent development, change management, and more. Soraya is a member of the EMCC and BPS, bringing credibility and empathy to her work.
We’re proud of the feedback we receive – it showcases our passion and commitment to improving each company we interact with.
The programme has enabled me to integrate my two worlds; that is, my authentic self (culture, beliefs, values and strengths) and my current environs. It has boosted my confidence and has equipped me with practical and professional life skills. Recently, my line manager has told me that she has seen such a positive dramatic change and that it is a pleasure working with the improved me. Incendo’s programme and the coaching sessions have changed the trajectory of my life.
I am very grateful to have been a part of this learning experience with Incendo; I am sincerely thankful to the coaches for all the information and guidance. This programme has made me more confident, I know myself better and I’ve learned to love myself while I look after others. I now know how to influence colleagues in a positive way, which has helped me grow both personally and professionally.
The programme with Incendo was delivered exceptionally well and kept us fully engaged throughout. I found the MBTI component especially valuable – it helped me better understand personality differences in the workplace, making me more patient, understanding, and less quick to judge others.
I highly recommend this programme and Incendo as a whole. Their courses are well-structured, engaging, and enjoyable. The team is approachable and supportive – thank you!
I was feeling stagnant in my career – successful but unsure of my next step or even what I truly wanted. Working with Incendo helped me gain clarity from the start. Their coaching gave me the space to explore my thoughts and articulate what I wanted for the future. With each session, I felt more positive and empowered, taking ownership of my path rather than letting things just happen. I can’t recommend Incendo’s coaching highly enough.
Incendo has played a vital role in my career, coaching me through a range of scenarios and helping me think clearly about the actions needed to achieve success. As a result, I’ve grown significantly as both a leader and a person. I’ve also partnered with Incendo on team training and leadership development sessions. These were delivered in a fun, collaborative environment that encouraged participation and made everyone feel comfortable and engaged.
Justin’s understanding of people and how we ‘tick’, combined with excellent knowledge, engaging facilitation and a genuine desire to see people achieve their best makes him a joy to work with. His sessions leave you with actionable next steps and strip down subject that may appear complex into relatable chunks.
The Beyond Boundaries programme from Incendo is an eye opening course. I am able to understand myself more and realise what I can do better to handle different situations. With the help of Justin and Soraya, who are excellent facilitators, I was able to learn from the perspectives of other participants too.
Training with Incendo for the last 6 months has been an amazing journey for me to build my career pathway. It has increased my level of confidence and communication skills. Justin is really an inspiring personality to build your leadership skills. If you are looking to improve your confidence and to upgrade your career pathway, team Incendo is the right place.
Incendo has a great way of developing people and enabling the subject to be understood, and then put into practical application. The facilitator was second to none – he had relevant corporate experience and incredible knowledge to share, but he never let this hinder our team finding the answers we needed organically for ourselves.
After recently completing the Management and Leadership Course with Justin, I can whole heartedly say I have never attended such an impactful and fantastic course. Justin was extremely informative, helpful and overall fab! Cannot recommend highly enough!
I really appreciated the effort Incendo put into our training. With a group of six, they ensured each of us received individual attention and support. Their interactive approach made the learning environment engaging and comfortable. The models we learned have integrated seamlessly into my daily routine, and I was surprised by how easily I could apply them to my role as a team leader once I understood how to adapt them in practice.
Ferdinand Foch
